Frequently Asked Questions
✅ General Electrical Services
What types of electrical services do you offer?
We provide a full range of electrical services including troubleshooting, repairs, lighting installations, panel upgrades, wiring, safety inspections, EV charger installation, appliance circuits, and more. If it involves electricity, we can help.
Do you provide emergency or after-hours service?
Yes. If you have an electrical issue that poses a safety risk—such as burning smells, sparking, partial outages, or exposed wiring—we offer emergency service to address it as quickly as possible.
Are you licensed and insured?
We are fully licensed and insured to perform residential and commercial electrical work, ensuring your project is completed safely and to code.
Do you handle both residential and commercial electrical work?
Yes. We can handle everything from home electrical repairs to commercial installations, tenant improvements, and routine maintenance.
💡 Scheduling & Appointments
How do I schedule an appointment?
You can schedule via phone, email, or the contact form on the website (scroll up to the menu and click "Get Quote"). We will respond promptly to confirm a time that works for you.
How far in advance do I need to book?
Most appointments can be booked within a few days, but emergency services are available sooner. Larger projects may require additional planning.
Do you offer free estimates?
Yes, we offer free estimates. All fees will always discussed upfront.
Will you call before arriving at my home?
Yes. We provide a reminder and give you a heads-up when we are on the way so you know exactly when to expect us.
💲 Pricing & Quotes
How do you determine the cost of a job?
Pricing is based on the time required, materials involved, and the complexity of the project. After evaluating the job, we will provide a clear, upfront quote.
Do you charge a diagnostic or service call fee?
Our service calls are free, but a diagnostic visit that requires our presence may require a fee.
What forms of payment do you accept?
We accept cash, credit/debit cards, and bank transfers. For larger projects, payment plans may be available.
Do your repairs or installations come with a warranty?
Yes. All workmanship is covered by a warranty, and most materials come with a manufacturer’s warranty. Details vary by project and will be included in your quote.
🔌 Repairs & Troubleshooting
Why do my lights flicker?
Flickering lights can be caused by loose connections, overloaded circuits, failing switches, or issues with your utility provider. We can diagnose the source and fix it safely.
What should I do if a circuit breaker keeps tripping?
A frequently tripping breaker usually indicates an overloaded circuit, a short circuit, or a faulty device. Avoid resetting it repeatedly and contact us for a safety inspection.
Why are some of my outlets not working?
This can be caused by tripped GFCI outlets, loose wiring, worn receptacles, or breaker issues. We can locate the cause and restore power safely.
What are signs of faulty or unsafe wiring?
Common signs include buzzing sounds, warm outlets, burning smells, discolored switches, flickering lights, or frequent breaker trips. If you notice any of these, call us immediately.
🏡 Upgrades & Installations
Can you replace or upgrade my electrical panel?
Yes. We upgrade panels to handle modern electrical loads, improve safety, and meet code requirements. This includes replacing outdated fuse boxes or undersized breaker panels.
Do you install ceiling fans, EV chargers, or smart home devices?
Yes we can install ceiling fans, EV chargers, smart switches, thermostats, home automation devices, lighting controls, and more.
How do I know if I need to upgrade my home’s wiring?
If your home is older, frequently experiences electrical issues, or still uses outdated wiring (like aluminum or knob-and-tube), an upgrade may be needed for safety and reliability. Call us so we can decide what's best with you.
Do you install outdoor or landscape lighting?
Yes. We can install energy-efficient outdoor, patio, pathway, and security lighting designed to enhance safety and curb appeal.
🔐 Safety & Code Compliance
Is my older home up to current electrical code?
Many older homes are not. We can perform a full electrical safety inspection to identify risks and recommend upgrades to bring your home up to modern standards.
How can I make my home’s electrical system safer?
Safety improvements may include adding GFCI/AFCI protection, upgrading your panel, replacing old wiring, installing surge protection, and checking for grounding issues.
What are GFCI and AFCI outlets, and do I need them?
GFCIs protect against electrical shock, and AFCIs prevent electrical fires. They are required in many areas of the home by modern codes. We can assess and install the proper protection.
⚡Energy Efficiency
Can you help lower my energy bill?
Yes. Upgrades like LED lighting, smart controls, efficient appliances, and panel updates can reduce energy use. We can evaluate your home and suggest cost-effective improvements.
Should I switch to LED lighting?
LEDs use less energy, last longer, and produce less heat, so they can be the simplest ways to improve home efficiency.
Do you install whole-home surge protectors?
Yes. A whole-home surge protector shields your electrical system and appliances from voltage spikes, including lightning and utility surges.
🧰 During the Visit
Do I need to be home during the appointment?
For most jobs, yes. If the work is outside or in an accessible area, arrangements may be made, but being available helps answer questions and ensure the work meets your needs.
How long will the work take?
Small repairs often take under an hour, while larger projects—such as panel upgrades or rewiring—may take several hours or more. We will give you a clear time estimate beforehand.
Will there be any power outages while you work?
Some tasks do require shutting off power to specific circuits or the entire home. We will let you know in advance before turning anything off, so you can plan accordingly.
Your Rights as a Pennsylvania Homeowner
Pennsylvania does not prohibit homeowners from doing electrical work on their own property. Repairing outlets, switches, adding lights, adding an outlet or replacing a breaker are all within your rights as a homeowner. More advanced work may require a permit - this is so that a qualified inspector can double check your work and make sure its safe and up to par. Most inspectors are very nice and will tell you exactly what you need to pass their inspection, so don't be discouraged from consulting your local electrical inspector - they likely wont draw blue prints for you, but they will tell you exactly what needs done to pass the inspection during their visit.
Please note that simply because you are the homeowner does not make you qualified to make electrical repairs in your home. Click here to view PA code 403.42
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